I just had the loveliest shopping experience at Journelle in NYC. I went in to browse the latest lingerie styles to suggest to my boudoir clients and I couldn’t help try on a few pieces for myself. I was taken back to the dressing room area, which could have been a chic NYC apartment, as my salesperson offered me Evian water and asked about the types of bra’s I was looking for. I also passed a big bowl of chocolates in which I had to restrain myself from plunging my hand in. Control yourself Michelle this is not the checkout line at Duane Reede!
As I tried on my two bras my salesperson came back with a few other pieces that fit the bill perfectly for what I was looking for and then some. So I have to admit that I have been purchasing my underwear from H&M and I was getting tired of having to buy new bras every year because they just didn’t hold up. I decided it was time to invest and after the inviting experience I just had I felt totally ok about buying a bra for three times the amount I would normally spend. The fabric felt amazing and I know this bra will last. Besides, they gave me free water and chocolates people! Sold.
I wanted to share this because it was a mini pampering experience that didn’t take all day and didn’t break the bank. I finally let myself be taken care of while I shopped and treated myself to beautiful piece of underwear. I could have gone to H&M and found a three pack of t-shirt bra’s after digging through rows and rows of merchandise to find my size (which the never have, ugh) all by my sad little self and without any Evian to quench my thirst and chocolates to soothe my worries. But I didn’t. I let myself have an experience.
I fully enjoyed being pampered AND I left myself feel good about it, AND I left not caring that I spent way more than the usual $16.99 for a bra.
Ladies, you don’t have to have a grand and luxurious spa experience at the Plaza to finally let go and enjoy. Look at something you’ve been skimping on, or not letting yourself have, (even if it’s free), and give yourself permission to have a feel-good experience.
The feel-good experience didn’t stop there. My sales person loving wrapped my one bra in paper, tied it with ribbon and included a very detailed wash + care card. It’s a just a purple bag, with a purple ribbon and postcard, yet I actually treasured my packaging a little because it was the chocolate treat on top of the pillow that made me feel special. For once my newly purchased delicates weren’t stuffed into a plastic bag by a teenager. Well done Journelle.
Thank you Journelle!
If you’re looking for a place to shop for items for your next Boudoir session, while getting a little pampered, then I highly recommend Journelle in NYC. Their attitude about customer service mirrors my photography business and I love that. Tell them you are doing a Boudoir session and they can easily help you find something. It will be the perfect introduction to your whole Boudoir experience!
Let’s set up a complimentary call where we discuss designing your very own Boudoir session so you can really let yourself have an experience. Go one you deserve it! Contact me here!
This morning I received an email from Journelle thanking me for my recent purchase…
How thoughtful is that? I know it’s a general automated email they send out to everyone who makes a purchase, but they didn’t have to do this. But they wanted to continue their awesome customer service and make me feel special again five days later.
This is something I also have implemented in my business. I try to send a “Thank You + Sneak Peak” email to my clients 24 hours after the session. I genuinely want to thank them for doing an amazing job (which everyone does) and I give them an image from their shoot to prove they actually did an awesome job. It really soothes their nerves because as much as I try to show them the back of the camera during the session they always leave feeling a little nervous about how they will look in the final photos. After they see this image they relax and show their girlfriends what they did.